Terms of service
Welcome to Sakré. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our services.
1. General Information
This website is operated by Sakré. Throughout the site, the terms “we,” “us,” and “our” refer to Sakré.
By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms of Service.
We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the website constitutes acceptance of those changes.
2. Products
All products are subject to availability.
Our felted garments and objects are handmade using natural materials and artisanal techniques. Variations in color, texture, dimensions, and finish are part of the character of each piece and are not considered defects.
We make every effort to display product colors and details accurately, but we cannot guarantee exact color representation across all screens and devices.
3. Pricing & Payments
All prices are listed in the selected currency and include applicable taxes where required.
We reserve the right to modify prices at any time without prior notice.
Payments are processed securely through third-party payment providers. We do not store full payment card information on our servers.
4. Orders
We reserve the right to refuse or cancel any order if:
- The product is unavailable
- Payment cannot be processed
- Fraudulent or suspicious activity is suspected
- Incorrect pricing or product information has been displayed
If an order is canceled after payment, the customer will receive a full refund.
5. Shipping
Delivery times are estimates and may vary depending on destination, customs processing, and carrier delays.
Sakré is not responsible for:
- Delays caused by shipping carriers
- Customs duties or import taxes
- Incorrect shipping information provided by the customer
Risk of loss transfers to the customer upon delivery.
6. Returns & Refunds
Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.
7. Intellectual Property
All content on this website, including:
- Text
- Photography
- Logos
- Graphics
- Product designs
- Branding
- Visual identity
is the property of Sakré and may not be copied, reproduced, distributed, or used without prior written permission.
8. Prohibited Use
You agree not to use this website:
- For unlawful purposes
- To violate intellectual property rights
- To distribute malicious software or harmful code
- To interfere with the security or operation of the website
- To collect customer or user data without authorization
9. Limitation of Liability
To the fullest extent permitted by law, Sakré shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business opportunities
- Delays or interruptions beyond our control
Our total liability relating to any product purchased shall not exceed the purchase price of that product.
10. Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
11. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws applicable in the country where Sakré operates, without regard to conflict of law principles.
12. Contact Information
For questions regarding these Terms of Service, please contact:
Sakré
Email: info@sakreatelier.com
Website: www.sakreatelier.com